How can we help?
Quick answers to the questions business owners ask most. Still stuck? Email [email protected].
Create my website free →No monthly fee · Built on your phone in ~3 minutes · Naira & Cedis
Getting started
How do I create my website?
Sign up free, choose Quick Start, tell us your business type, name and services, pick a design and tap Publish. It takes about three minutes.
How do I edit my website?
Open your website while logged in and tap Edit, or go to Websites › Edit site in your dashboard.
How do I share my booking link?
Your dashboard shows "Your booking link" at the top — tap Copy or Share on WhatsApp.
Payments & payouts
How do I start taking paid bookings?
Go to Business › Payments and add your bank account. Paystack confirms the account name. Then choose your upfront percentage and who pays the booking fee.
What does Imólè charge?
Imólè is free. It earns a 2% booking fee on each booking payment, paid by your customer or your business — you choose.
When is the money paid to me?
Paystack settles your share straight to your bank account, usually the next business day.
How do refunds work?
You choose a refund policy in Business › Payments. If a refund is due, it comes from you under that policy.
Bookings & calendar
How do I set my available times?
In Business › Calendar, set your opening hours, appointment length and days off. Customers only see free times.
Where do I see my bookings?
In Business › Appointments. Bookings without a time slot appear under Requests.
Your own domain
How do I connect my domain?
In Websites › Custom domain, type your domain (use www.), then add a CNAME record for www pointing to domains.imoletide.com at your domain provider. Tap Check DNS now.
How long does it take?
Usually within 30 minutes after your DNS record is added, sometimes a few hours.
Verification
What documents do I need?
Your CAC certificate or status report (Nigeria) or your certificate from the Office of the Registrar of Companies (Ghana).
Why was my verification rejected?
We email you the reason — usually the name or number does not match the registry. Fix it and resubmit in Business › Verification.
Account & security
I forgot my password
Tap "Forgot password?" on the login page. We email you a link that works once, for one hour.
How do I contact Imólè?
Email [email protected] — we reply on working days.
Still need help?
Email [email protected] — we reply on working days. Logged in? Your dashboard has step-by-step tips on every page.
Your business deserves to be found
Create your free website in about 3 minutes — from your phone.
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