Trust & safety
How Imólè keeps customers and businesses safe — and the rules everyone agrees to. Imólè is an app of Sundre Communication.
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For customers
Booking safely on Imólè
How Imólè protects customers, and simple ways to book safely and avoid scams.
For businesses
Acceptable use & prohibited businesses
What you can and can't do on Imólè, and the businesses we don't allow.
Business standards
The standards every business on Imólè agrees to, so customers can book with confidence.
Business verification policy
How Imólè verifies businesses for the Verified badge, what we check and how documents are protected.
Data processing terms
How Imólè processes your customers' personal data on your behalf under the NDPA 2023 and Ghana's Data Protection Act 2012.
For everyone
Terms of use
The terms for using Imólè — an app of Sundre Communication: accounts, websites, paid bookings and fees, verification, AI credits and Imólè Creators.
Privacy policy
How Imólè (an app of Sundre Communication) collects, uses and protects personal data, in line with Nigeria's NDPA 2023 and Ghana's Data Protection Act 2012.
Refund, cancellation & dispute policy
How cancellations, refunds and payment disputes work for bookings made on Imólè.
Security & responsible disclosure
How Imólè keeps accounts and payments secure, and how to report a security issue.
Cookie policy
What we store on your device, and your choices.
Report a problem
Scam, fake listing, or a business asking you to pay outside Imólè? Email [email protected]. Found a security issue? See our disclosure policy.